I have a 24-hour cancellation policy. If you are unable to attend a scheduled session, please inform me at least 24 hours in advance. If you do not cancel, and or do not show to the scheduled session, you will be charged the full session fee.

I honor a 15-minute grace period for you to arrive to a scheduled session. After the 15 minutes you will be considered a “No Show.”

Additionally, if you have more than 3 late cancellations and or no shows, can lead to involuntary termination of services.

I am currently in network with Aetna, Cigna, Oxford, United Health Care, Oscar Health, Blue Cross Blue Shield of Texas HMO & PPO Plans.

If you are unsure about using insurance or if I am not in network with your insurance… I can provide you with a superbill to submit to your insurance company for out of network benefits.

Some insurance companies will reimburse you. You are encouraged to call your insurance to have informed consent about the out of network coverage you have before beginning therapy.

I respond to all emails, texts, and phone calls within 1-2 business days. After making contact, we will schedule an intake or meet & greet appointment.

The first session will be an initial assessment and will focus on getting to know each other to determine if we are a good fit for one another.

This is an informative process that will help establish your overall goals for treatment. I will meet you where you are at in your nervous system to determine the pace of therapy.

I will also be happy to answer any questions you have about therapy or the therapeutic process.

I recognize how trying to find a therapist can be a tedious task. That is why I offer the option to opt for a 30-minute Meet & Greet via video or phone call to answer all your questions, see if we are a good fit for one another, and provide referrals if needed.

Counselors are bound by strict confidentiality standards to protect the privacy of their clients. Everything you share with a counselor stays in session.

However, there are important limitations to confidentiality that clients should be aware of. If a counselor learns of potential abuse or neglect, particularly involving minors or individuals aged 65 or older, they are legally required to report this to the appropriate authorities to ensure the safety and well-being of those vulnerable individuals.

Additionally, if a client expresses intent to harm themselves or others, the counselor is obligated to take necessary steps to prevent harm, which may involve disclosing this information to relevant parties, such as emergency services or emergency contacts.

While confidentiality is a cornerstone of the counseling relationship, these exceptions are in place to protect clients and others from serious harm.

I make it a priority to be collaborative and work together with clients, always prioritizing safety, including creating safety plans when needed.

Mindful Soul Connection Counseling believes that mental health care should be accessible to everyone, regardless of financial circumstances.

Mindful Soul Connection Counseling offers a sliding scale based on each individual’s unique financial situation to ensure that cost is not a barrier to receiving support. Committed to working collaboratively with clients to find a rate that feels manageable, allowing them to prioritize their well-being while honoring their current financial reality.

Private pay counseling services offer the following key benefits that can enhance the therapeutic experience:

• Greater Privacy: Since no insurance claims are filed, your mental health records remain fully confidential and are not shared with third-party providers. This is especially beneficial if you are covered under a parent or partner’s insurance plan, as private pay protects your privacy and ensures that your therapy remains entirely between you and your counselor.

• More Flexibility: Private pay allows for greater choice in the type of therapy, length of sessions, and frequency of visits without the restrictions set by insurance companies.

• No Diagnosis Required: Unlike insurance-based services, private pay does not require a formal mental health diagnosis to receive care, reducing stigma and allowing support for personal growth, life transitions, or stress management.

• Tailored Care: Therapists have the freedom to fully customize treatment plans based on your unique needs without being limited by insurance guidelines.

• Quicker Access: Clients often experience shorter wait times and can begin therapy sooner, as there are fewer administrative barriers.